Before your appointment
We're excited to have you choose us for your relaxing treatment. To ensure you have an exceptional and unforgettable experience, we kindly ask you to take a moment to review a few important details before your appointment.
Frequently asked questions
We kindly ask for at least 48 hours' notice for any cancellations or rescheduling. If changes are made within 24 hours, a cancellation fee of 30% of the treatment cost will apply. This fee is payable upfront as a deposit when booking.
Please don’t be offended when we request a deposit—it helps us ensure all clients receive the best service possible. Thank you for understanding!
To secure your appointment, we require a 30% deposit upfront. This helps reduce last-minute cancellations and ensures our team’s time is respected. The deposit goes towards your treatment and is only non-refundable if you cancel or reschedule within 48 hours. We appreciate your understanding and look forward to seeing you!
Oh no! We're so sorry to hear that. If your product arrives damaged, please contact us within 7 days of purchase. Send us a description of the issue, along with photos if possible, and we’ll either replace the item or apply a credit to your account. We may ask for the damaged item to be returned to us.
Yes, we offer fully customisable memberships designed to suit your needs.
Choose from 3, 6, 9, or 12-month terms with no additional fees, and enjoy flexible payment options across any of our services. Whether you’re looking to maintain your skincare routine, brows, lashes, or a combination of treatments, we can tailor a plan that works for you.
For more information or to create your personalised membership, speak with our team today.
Yes! Indulge Beauty offers various discounts and specials throughout the year. The best way to stay updated is by subscribing to our monthly newsletter, where we share our latest promotions, exclusive offers, and beauty tips.
You can also follow us on Facebook and Instagram for updates on limited-time deals and upcoming promotions.
